Shopify POS: Unifying online and in-store commerce

One platform. Every sales channel. Seamlessly connected.

 

 

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The Shopify Plus Partner agency for ambitious retailers

Retailers have long sought a unified approach to commerce. One that consolidates online and in-store operations into a single, cohesive system. Shopify POS achieves precisely that. It is not merely a modern point of sale solution; it is an integrated retail platform designed to streamline operations and elevate customer experience.

 

At Visualsoft, we support ambitious retailers in unlocking the full capabilities of Shopify POS. Whether you operate a single location, manage pop-up events, or run a complex omnichannel business, we ensure a strategic implementation that delivers clarity, efficiency and consistency across every touchpoint.

A customer taps their credit card on a modern POS machine to complete a purchase, demonstrating a seamless in-person checkout experience.

What is Shopify POS?

Shopify POS is Shopify’s dedicated retail system, developed to bridge the gap between digital and physical commerce. It synchronises your online store and in-person sales in real-time, ensuring consistency across stock, customer data, and performance reporting.

 

Its key capabilities include:

  • Selling in-store, online, at events, or via pop-ups, all through a central platform
  • Real-time inventory syncing across all locations
  • Unified customer profiles, including order history and loyalty data
  • Integrated fulfilment options, including in-store pickup and ship-from-store
  • Streamlined payments through card, contactless and mobile

 

How Visualsoft enhances your POS implementation 

 

Visualsoft offers comprehensive Shopify POS support (from implementation to optimisation) ensuring that every component functions harmoniously with your wider eCommerce ecosystem.

 

Our services include:

  • End-to-end Shopify POS setup and configuration
  • Hardware consultation and deployment
  • Customisation and innovation
  • Inventory and multi-location management
  • Staff training, onboarding and change management
  • Integration with loyalty platforms, marketing tools and ERP systems
  • Ongoing technical support and strategic review

 

If you are already using Shopify POS, we can audit and refine your setup to improve performance, accuracy and scalability.

 

Let's build your POS >

Shopify support specialist provides hands-on guidance to a female business owner on her laptop

Meeting modern retail expectations

Today’s consumers expect convenience, flexibility and consistency. They want to browse in-store, complete purchases online, or vice versa. They expect loyalty schemes, accurate stock availability, and seamless returns regardless of channel.

 

Shopify POS supports these expectations. But technology alone is not enough. To realise its full potential, your POS solution must be tailored to your operations, customer journeys and broader commercial goals.

 

Integrating Shopify POS into your wider operations creates a centralised system where every transaction, inventory update, and customer interaction is synchronised. This reduces manual intervention, eliminates errors, and enables informed business decisions.

 

It also enhances the customer experience, delivering consistency regardless of how, when or where they choose to engage.

 

 

Tailored for B2B, DTC and omnichannel retail

 

In combination with Shopify Plus, Shopify POS supports business-to-consumer and business-to-business models.

 

Capabilities include:

  • Tiered pricing structures for wholesale accounts
  • Custom product catalogues with specific access rules
  • Invoicing and payment terms
  • Saved carts and expedited reordering
  • Integration with existing ERP, CRM and stock systems

 

This flexibility ensures the platform scales as your business evolves without requiring complex workarounds.

Shopify Builds

Bespoke Shopify and Shopify Plus store builds tailored to your business goals, combining performance, scalability and conversion-focused functionality to support growth from day one.

Shopify Support

Ongoing expert support and strategic guidance from certified Shopify specialists, ensuring your store runs efficiently while you stay focused on commercial priorities.

Shopify POS

Seamlessly unify your online and in-store operations with Shopify POS, supported by tailored setup and optimisation to deliver a consistent and integrated customer experience.

Shopify Design/ UX

Enhance user experience and brand engagement through purposeful design. Our UX and UI experts craft interfaces that reflect your brand and drive customer action.

Shopify Migrations

Smooth, secure migration from legacy platforms to Shopify or Shopify Plus, ensuring minimal disruption, full data integrity and improved performance across your eCommerce infrastructure.

Shopify SEO

Improve visibility and drive qualified traffic through technical SEO, content strategy and platform-specific expertise designed to strengthen your search presence on Shopify.

Shopify CRO

Maximise revenue from existing traffic with our conversion rate optimisation services, combining data insight, behavioural analysis and iterative testing on the Shopify platform.

Shopify Features & Functionality

Extend your store’s capabilities through carefully selected app integrations and custom development, aligned to your operations and built for long-term scalability.

Results for

WALK Logo
64% increase in revenue for Walk London

Results for

WALK Logo
64% increase in revenue for Walk London
01
View Results
One of our partners showcasing the features and benefits of POS in front of a screen

A Shopify ecosystem built for flexibility

With the right combination of apps, businesses can streamline operations, personalise experiences, and scale efficiently without relying on complex custom development. Whether refining workflows or increasing repeat purchases, the results can be significant.

 

At Visualsoft, we work with leading Shopify partners, including Klaviyo, Yotpo, Rebuy, Gorgias, Recharge, LoyaltyLion, Reviews.io, Salesfire, and MentionMe. Together, these tools create a connected ecosystem that simplifies operations and supports sustained growth across every key touchpoint.

 

Why partner with Visualsoft?

 

With over 25 years of supporting UK retailers, Visualsoft combines technical expertise with commercial understanding. Our certified Shopify Plus team includes specialists in development, UX, marketing and strategy, providing a joined-up approach to Shopify POS that few can match.

 

We focus on:

  • Clear planning and execution
  • Platform alignment with business goals
  • Seamless integration with your tech stack
  • Ongoing strategic and operational support

 

Let's build your POS >

FAQs

Shopify is a leading eCommerce platform designed to help businesses of all sizes sell online. It offers a user-friendly interface, robust security, and access to over 8,000 apps, making it ideal for scaling your business and managing operations efficiently.

Shopify is a complete e-commerce platform that enables you to start, grow and manage a business. It’s hosted and there are three different pricing tiers to choose from. Shopify Plus is an enterprise e-commerce software system designed for high-growth merchants and brands that have very high levels of annual revenue.

If your annual sales are starting to hover at the million-pound mark, it’s likely time to upgrade your plan. Shopify Plus offers more flexibility, support options and permissions to your store’s code, making it an excellent choice for businesses that need access to resources that will support higher levels of growth.

Shopify Plus offers advanced features like:

  • More users: Increased staff accounts and permissions.
  • Automation: Shopify Flow for workflow automation.
  • Advanced apps: Access to exclusive apps and higher API limits.
  • Dedicated support: Merchant Success Manager for personalised guidance.
  • Better rates: Improved credit card fees and no sales limits.
  • For growing businesses, Shopify Plus delivers the tools and flexibility to scale efficiently.

Yes, we specialise in seamless Shopify migrations. We’ll ensure your data, design, and SEO rankings remain intact while transitioning your store to Shopify, minimising downtime and disruption.

Timelines depend on the complexity of your project. A standard "lift and shift" replatform to Shopify typically takes around 2 months. For custom-built stores, including migrations from other platforms, the process generally takes between 3 to 6 months. Larger, more complex builds may take longer. We’ll collaborate closely with you to set clear deadlines and ensure timely delivery.

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