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Powering the pop-up: How Puresport used Shopify POS to offer a seamless retail experience

Discover how the right POS setup, training, and connectivity solutions helped Puresport run a smooth charity pop-up and capture every sale.

15 June 2026 6 minute read

Shopify

Creating a connected retail experience

Puresport has built a reputation as a performance-led wellness brand, creating products designed to support recovery, resilience, and everyday athletic performance. With a growing community of customers who value both innovation and transparency, the brand has quickly positioned itself as a trusted name in modern sports wellness.

Although not a current Visualsoft client, Puresport was referred to us for our expertise with Shopify POS. When the team began planning a charity pop-up event, they needed a way to take payments, track progress towards their fundraising target, and capture valuable customer data in person.

The challenge was ensuring everything worked seamlessly on the day.

Our impact.

Seamless

tap-to-pay enabled across staff devices

Data

capturing in-store data for future marketing

Reliable

uninterrupted payments across the entire event space

From planning to pop-up

Puresport approached us seeking guidance on implementing Shopify POS for their charity event. Their website already ran on Shopify, but they wanted to ensure their pop-up retail experience was just as smooth as their online store.

The goal was to create a simple, reliable system that allowed staff to quickly take payments, track total sales against their charity target, and capture customer data for future engagement.

However, there was another obstacle. The event space had limited internet coverage, with Wi-Fi signals failing to reach parts of the building. Without a stable connection, point-of-sale systems could quickly become unreliable. Before the event could succeed, the technical foundations had to be secured.

Setting the stage for a smooth retail experience

To ensure the pop-up ran smoothly, we worked closely with the Puresport team to configure their Shopify POS and prepare staff for the event.

First, we configured their Shopify POS channel so they could easily process payments and monitor sales totals in real time throughout the day. This allowed the team to track how the event was contributing to their charity fundraising goal.

Next, we guided staff through installing the Shopify POS app on their devices and enabled tap-to-pay functionality. This meant team members could accept payments directly from their phones, reducing the need for additional hardware while keeping transactions fast and simple.

Finally, we addressed the connectivity issue. After assessing the venue’s network limitations, we recommended hardware upgrades to extend Wi-Fi coverage across the entire space. This ensured the POS system would remain stable regardless of where purchases were taking place.

The result was a streamlined retail environment that allowed staff to focus on customer engagement rather than troubleshooting technology.

The results: A seamless event from start to finish

With Shopify POS configured and staff fully prepared, Puresport ran their charity pop-up event smoothly and confidently. Payments were processed quickly, sales totals were tracked throughout the day, and customer data was captured alongside each purchase.

The improved network coverage ensured reliable connectivity throughout the venue, eliminating the risk of transaction interruptions and giving the team confidence that every sale would be recorded. Most importantly, the technology worked quietly in the background, allowing Puresport to focus on the event's real purpose: engaging their community and raising funds for charity.

The results demonstrate that with the right preparation, training, and infrastructure in place, even a temporary retail environment can deliver the same seamless experience customers expect from an established online store.

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Discover how rapid implementation of Shopify POS created a true unified experience, unifying online and in-store retail for the UK's leading running specialist.