Discover how merging Leader Doors and Leader Floors into a single Shopify store helped unlock efficiency, protect performance and lay the foundations for future expansion.
increase in total sales
increase in gross sales
increase in orders
Leader Group began its journey in the early 2000s and has grown into one of the UK’s leading home improvement retailers, with four brands under its umbrella: Leader Doors, Leader Floors, Leader Trade and Nôsa. From doors to flooring and trade supplies, Leader has become a trusted name for homeowners and professionals across the country.
A Visualsoft client since 2007, Leader has experienced sustained growth, but with that came new demands. Managing multiple websites for Doors and Floors created duplication, operational friction and a disjointed customer journey. To keep pace with their growth ambitions, the business needed a single, scalable platform that could bring everything under one brand.
That was the catalyst for Leader Online: a merged, future-focused Shopify site built to simplify shopping, improve performance and support the next phase of growth.
The challenge was twofold: combine two established eCommerce sites into one and ensure the customer journey was faster, clearer and more intuitive than before. Shopify was selected to deliver that vision.
The migration covered the full scope, from strategy and design to build and launch. Core enhancements included:
Paid Search is one of the primary revenue driving channels, therefore the migration had to minimise disruption. Marketing and development teams worked in tandem to ensure campaign continuity:
Paid Search (Google Ads):
Social awareness & SEO:
Ahead of migration, we refreshed Leader’s Meta branding to introduce the new identity and strengthen early recognition across platforms. We also established a new Pinterest account, launching with targeted traffic campaigns to build initial awareness and drive visitors to the new site.
On the organic side, a post-migration SEO tracking framework was implemented to monitor branded and generic visibility. Early results show stable rankings across core terms and steady recovery for longer-tail categories.
Cross-channel launch campaign:
To introduce the new brand, Leader launched its first-ever TV campaign – 'Love Coming Home with Leader' – on ITV and ITVX, supported by exclusive promotional codes across Social, Email, PPC, Affiliates and SMS.
Despite combining two established sites and moving platform entirely, early performance signs are positive:
First 4 weeks on Shopify (27 Aug – 25 Sept 2025)
vs same YoY period for Leader Doors & Floors:
ITV campaign impact:
The TV launch contributed to multiple revenue spikes, particularly at weekends. The success has resulted in an extended run from 20 October onwards.
Leader Online’s migration to Shopify wasn't simply a site launch, it was a fundamental shift in how the business operates and grows. By consolidating two brands, refining the journey and protecting marketing performance, Leader has created a single, scalable platform that can support marketplaces, TV advertising and trade expansion.
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