The customer engagement shift: How to win tomorrow’s shopper

Catch up on episode 08 of our vodcast series,'The Digital Sauce', where we're joined by Moda in Pelle. and Attentive.

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About the episode

Join us for episode 08 of our vodcast series,'The Digital Sauce', where we'll be bringing you conversations on camera with some of the industry's leading minds to discuss the latest insights, trends and topics they’ve been keeping bottled up.
 
In episode 08 of The Digital Sauce, we’re joined by experts from Moda in Pelle and Attentive to explore how retailers are reshaping engagement strategies to drive loyalty, personalisation, and growth in 2026 and beyond.
 
Access the episode here!
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What you can learn:

 

  • The biggest shifts in customer engagement for 2026 – and how to prepare now

  • How to turn anonymous shoppers into loyal customers with smarter identity strategies

  • Ways to unlock SMS, email and RCS for hyper-personalised journeys

  • How physical stores can drive online growth through omnichannel engagement

  • Real-world insights from Moda in Pelle’s journey with Attentive

Our speakers.

Meet our host and guest speakers for episode 08 of The Digital Sauce vodcast...

Anthony Bingham
Anil Patel
Rohanne McFadden
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