The customer engagement shift: How to win tomorrow’s shopper
Episode 08Available on demand
In partnership with
About the episode
Join us for episode 08 of our vodcast series,'The Digital Sauce', where we'll be bringing you conversations on camera with some of the industry's leading minds to discuss the latest insights, trends and topics they’ve been keeping bottled up.
In episode 08 of The Digital Sauce, we’re joined by experts from Moda in Pelle and Attentive to explore how retailers are reshaping engagement strategies to drive loyalty, personalisation, and growth in 2026 and beyond.
Watch the full episode below!
What you can learn:
The biggest shifts in customer engagement for 2026 – and how to prepare now
How to turn anonymous shoppers into loyal customers with smarter identity strategies
Ways to unlock SMS, email and RCS for hyper-personalised journeys
How physical stores can drive online growth through omnichannel engagement
Real-world insights from Moda in Pelle’s journey with Attentive
Watch now
on demand
Our speakers.
Meet our host and guest speakers for episode 08 of The Digital Sauce vodcast...
Anthony Bingham
Strategy Director
Anthony is a digital marketing expert with extensive experience helping brands in the UK & ...
Anil Patel
CEO
Anil, CEO of Moda in Pelle, blends retail heritage with digital innovation he has a proven track record of transforming brands.
Rohanne McFadden
Senior Customer Success Manager
Rohanne is a Senior Customer Success Manager passionate about helping clients get the most from their digital ...
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