Proactive Shopify support for health & beauty brands.
We deliver audit-first, outcome-focused support that spans your entire eCommerce operation. Our in-house experts don't just fix issues; they drive growth.
Why Visualsoft?
Audit-led methodology: Strategic audits lead every engagement. No wasted hours.
Results-focused delivery: Each action tracked, reported and tied to measurable impact.
Scalable tech support: Custom functionality, private apps, Shopify Plus, hybrid B2B setups, we build to fit you.
Complete transparency: Full-time tracking, regular utilisation reports and strategic reviews.
How our support model works
Visualsoft offers a complete Shopify support solution unlike any other UK agency. While others provide fragmented services, we offer seamless integration across development, marketing and strategy, all under one roof. Our audit-led model ensures proactive improvement rather than reactive issue resolution.
One unified partner: Developers, marketers, UX designers and strategists working hand-in-hand.
Audit-first approach: Immediate visibility into what's working, what needs fixing, and where the biggest opportunities lie.
Strategic support: Continuous improvements aligned with your commercial goals.
Dedicated account manager: A senior strategist guiding every step of your Shopify journey.
Key audits included
Your Shopify health & beauty store deserves the best. It needs momentum. Every Visualsoft support contract is structured to fuel long-term performance through 10 key audit areas:
Customer behaviour - uncover user pain points and conversion blockers
UX and interface design - optimise design, navigation and mobile usability
Data and analytics - validate tracking, reporting and attribution accuracy
Code and theme efficiency - identify technical debt and upgrade paths
Email marketing retention - improve list health and flow performance
Apps and integrations - reduce bloat and identify smarter platform solutions
Site performance - resolve load time and responsiveness issues
Accessibility - assess compliance with WCAG 2.1 ahead of 2025 EEA legislation
Competitor benchmarking - gain insight into your position and commercial gaps
Data structure and product taxonomy - streamline catalogue, customer and order data
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