LD Mountain Centre were looking for an eCommerce provider that gave them stability, the functionality they needed and reliable support, and Visualsoft ticked all those boxes. The Visualsoft platform, combined with the expertise of Visualsoft's marketing teams, promised the potential for significant growth in brand presence and customer engagement.
Client satisfaction
Since migrating to the Optimum platform, LD Mountain Centre is extremely happy with performance across the board. Improved support services, faster response times, and the collaborative efforts of various teams from across the business have contributed to a positive experience. They expressed that communication with their account management team has been particularly enjoyable, helping them to grow the business with confidence through both new and existing channels.
Stand out success through email and social
Email and social campaigns have been pivotal in achieving the client's goals. The quality of content produced by Visualsoft surpassed in-house capabilities, resulting in increased customer engagement on social platforms (one of the main goals for the social project). Paid social campaigns also demonstrated remarkable year-on-year growth in reach, impressions, revenue, and return on ad spend (ROAS).
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