We’re on the lookout for proactive and commercially savvy Account Directors to join our senior Client Success team at Visualsoft.
As an Account Director, you will own and be accountable for a portfolio of clients, and be invested in their growth, satisfaction and relationship throughout their lifetime with Visualsoft. You will manage a team of Strategists who are responsible for client strategy creation and delivery, monthly reporting and communication across the portfolio of clients on a day to day basis.
By immersing yourself in each of your clients' businesses, you will understand their industry and own the commercial and strategic growth plans for your portfolio. Lead on complex conversations, decision-making and hold internal service teams accountable for delivery and performance. Identify additional opportunities to grow your portfolio and create digital marketing strategies that leverage the entire Visualsoft portfolio to maximise performance for your clients and increase revenue for Visualsoft.
You will have strong and proven experience working within either a digital agency environment or in-house ecommerce role at a senior level, with experience and/or knowledge working across at least one digital marketing channel: Affiliates, CRO, Email, PPC, SEO or Social.
With a detailed understanding of the digital landscape and emerging opportunities, you will have the knowledge of how to apply this to your client’s businesses. You will also have proven experience in managing and coaching people and teams to deliver high standards or customer-centric customer service. Supporting your team and providing constructive feedback and coaching to improve client experience and performance.
To succeed in this role, you will be an excellent communicator able to build trust and rapport with clients and internal teams. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills and strong workload management and prioritisation skills.
Sound good? discover more and apply today.
The Visualsoft team is the perfect combination if you ask us. Team members are talented, ambitious, motivated, curious, expert and a whole lot of fun, and we want someone who can join the team and be part of our fantastic culture.
There are also a few prerequisites of this particular role:
We offer a competitive salary, a great working environment, and outstanding benefits including:
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.
A little formality… by applying you implicitly consent to us processing your personal data for review for this vacancy only. How to apply. Fill out the form and add your current CV and a cover letter. We think the cover letter is so important, so use it to give us your best elevator pitch! Share your expertise and experience and tell us why you’re the perfect fit for our team!
We regret that, due to high competition for roles at Visualsoft, we are only able to contact successful candidates. If you don’t hear from a member of our team within 28 working days of submission, you have not been successful on this occasion.
Talent Hunter Referral Bounty - £500
Help us find the right talent to join our team, and get a handsome reward in return. It couldn’t be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty!