Archive for the ‘FAQ's’ Category

Can you integrate my website with my Amazon / eBay store? (FAQ#15)

Author admin
Posted September 22nd, 2009
Answer: Yes we can; and many more too. As we develop bespoke, there are very few limitations as to what we can integrate with. We provide both Amazon and eBay integration, allowing an additional route to market for your business; automatically managed from your website. Feel free to view our technologies and features for a full list of integrations. If you have a query, which is not listed, feel free to contact us.
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Can you integrate with my EPOS system? (FAQ#16)

Author admin
Posted September 21st, 2009
Answer: Yes we can. Visualsoft can integrate with any EPOS system which can generate a website feed. Having a live feed between a website and an EPOS system represents a huge saving on time managing stock. Having integrated with a number of stock control systems in the past, including Touchretail, Cybertill and DGCS, we have developed a unique understanding of how to get the most out of your stock control integration.
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Do I need to be a technical wiz in order to run a website? (FAQ#18)

Author admin
Posted September 18th, 2009
Answer: Can you send an email? You don’t need any real level of technical proficiency to control and manage a Visualsoft built eCommerce site. As a basic indicator, if you can send an email, you can control the admin of a Visualsoft site. All training is free and any questions you have along the way will be answered in ‘non technical terms.
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Do you outsource any of the project? (FAQ#12)

Author admin
Posted September 9th, 2009
Answer: No, every aspect is done in-house so that quality can be monitored and maintained. Visualsoft do not and will not outsource development internationally. We operate from a single studio based in the North East of England and believe that even with co location, communication and effectiveness of the team could be compromised. Typically, to keep costs down many web companies will opt to outsource development internationally. Again, this causes a false economy, with quality of...
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You’re based in the North East but I’m not, is that a problem? (FAQ#19)

Author admin
Posted September 4th, 2009
Answer: Not at all. We have clients across the country and even Internationally. We conduct business and offer consultancy and training over the phone. In actual fact, we have never even met many of the clients whose businesses we have revolutionised. Often, a company will visit Visualsoft once to meet face to face, or to create an in depth plan of moving forward with the business with our specialist Business Development, or Online Marketing/ SEO staff.
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If I give you the go ahead what happens next? (FAQ#20)

Author admin
Posted September 1st, 2009
Answer: We welcome you with open arms, and congratulate you on making the right decision. Once the proposal has been agreed, we will send you a project agreement and our terms of business. As soon as you return the paperwork to us, along with your deposit you will be assigned a project management team. Your project manager will schedule the project in for design and help prepare a design brief to get an understanding of your brand, design ideas and the overall perception you wish to...
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