On any eCommerce site when a product is sold, it needs to be picked, then packed and finally dispatched. Dispatch integration describes the technology and system used to simplify the dispatch process.
We at Visualsoft have developed bespoke code and integrated with a number of couriers and dispatch agents to save both staff time and resources. Dispatch integration with a website also helps to cut down the chance of human error and allows the customer to be kept informed in the dispatch process.
The customer receives a dispatch number and tracking number which can then be used to track the parcel on the couriers website.