We're a digital company, but we know it takes more than (albeit excellent) development skills to design, build and market successful online stores. We have a diverse range of departments, each with specialist knowledge and expertise, that all work together in synergy to deliver award-winning eCommerce solutions.
All of our departments offer fantastic employment opportunities, so for a brief overview of what each department does, please read the info below and if you think one of them sounds like a great fit for you, get in touch. You can send your CV to firstname.lastname@example.org or directly apply online for any of our current vacancies.
We have a huge Web Development department which includes Web Developers and PHP Developers with a collective wealth of eCommerce expertise. Each team within the department has specialist responsibilities, ranging from building new sites and developing new platform features, to integrating multi-channel solutions and delivering tech support to the online retailers that we work with. The department is very much the beating heart of our company and offers great career opportunities, so we're always keen to hear from both newly qualified developers as well as those with more experience.
Our Project Management department oversees the production of new online stores, co-ordinates work with our production teams to help turn project proposals into live sites, and liaises with our clients throughout the entire process. Available roles within the Project Management department are usually ideal for those that are well-organised, able to multi-task, have great customer service skills, and really enjoy working with others.
Our Sales department works with new and existing clients to help them establish and grow their online presence, and it also helps to spread the word about our services at numerous events across the UK. The department is responsible for consulting with clients and retailers interested in our services, carefully assessing their needs, and putting together tailored project specifications for new online stores. It offers very competitive salary opportunities for those with proven sales skills.
Our award-winning Design department produces artwork for all of the sites that we build, as well as graphics for online marketing clients and our own branding material. As you'd imagine, the talented team is super-creative and takes great pride in consistently producing designs that hit all the right notes for online retailers and their customers, and set the bar for eCommerce aesthetics.
As we have a huge development department, we select our Designers based purely on their ability to create fantastic artwork (no tech knowledge required!), so if you've got a good eye and great skills, get in touch.
Our Customer Support department is responsible for the ongoing management and support of our client portfolio, and as such liaises on a daily basis with many of the online retailers we work with. As well as responding to queries, the department also pro-actively informs clients of new features and services we can offer, and project manages requests for new developments.
It's really important to us that our Customer Support Advisors are friendly, personable and outgoing, great communicators, well-organised, and can demonstrate good initiative.
Our Online Marketing department includes multiple teams, each offering specialist services including PPC, SEO, affiliate, and email marketing. It also includes an online marketing account management team, which works closely with retailers to develop and oversee the implementation of comprehensive marketing strategies.
Offering such a wide array of marketing services means that the department includes a varied selection of roles, so there are lots of opportunities for employees ranging from industry newcomers to those that have been 'doing it digital' for as long as they can remember.
Our Research & Development department aims to improve the feel and functionality of our products, as well as our company intranet, online support system, and client forum - so it's a great team to be part of if you're always striving for things to be better.
Our HR department manages the recruitment and selection process for new members of our growing team, and designs and implements HR policies and procedures. In addition the department works closely with all staff to maintain high standards of employee welfare and relations, and raise awareness of current workplace legislation. As you'd expect, the department is ideal for employees with a background in HR, unquestionable integrity, and great communication skills.
This team's objective is to build our brand, and in addition to delivering our PR, multiple marketing initiatives, and events, it also sets the bar for the design, tone and feel for all that we do and aims to ensure our identity is clear and consistent across all mediums.
It offers excellent opportunities for those with PR, marketing or event management experience, with outstanding communication skills and a strong knowledge of brand building.
Our Reception & Office Administraton department handles incoming calls, welcomes visitors to our head office, takes care of our consumable needs, and organises travel and accommodation for staff on the road. The department is a perfect career choice for those that love meeting and greeting people.
Our Finance department manages all of our accounting needs, manages our payroll, and ensures we're up to date with our bills, and our clients are up to date with theirs. It's important that we get our sums right, so financial experience is an absolute must for members of this department, as well as attention to detail, a pro-active approach, and of course, a good head for numbers.
Launched in 2014 and based at our Pink Lane offices in central Newcastle, the Innovation Lab is a melting pot of skills, roles and personalities, responsible for the ideation, development, launch and commercial growth of new products and services. If you're a developer, digital marketing or growth hacker, we'd love to hear from you.
Give us a call 01642 633 604 or enquire below and we will contact you: