Career Opportunities

We've got just the job for you

Our aim is to be the very best eCommerce provider, and to help us achieve that we continuously expand and reinvest in our greatest asset - our workforce. If you've got proven ability, plenty of drive, and a great attitude, then we'd love to hear from you.

Apply online today

If you're interested in any of the vacancies below, apply online today. Alternatively, if there isn't a suitable job listed at the moment, just send your CV to careers@visualsoft.co.uk and we'll get in touch if something ideal crops up.

Current Vacancies

PHP Developer (Stockton on Tees)

  • Position: PHP Developer (Stockton on Tees)
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Web Development
  • Location: Stockton on Tees (Cleveland, North East UK)

Due to our continued expansion and rapidly growing client portfolio, we're on the lookout for an experienced and enthusiastic PHP Developer to join our Development Team. The ideal candidate must have an excellent understanding of object orientated PHP, MySQL, and jQuery, and any experience of MVC methodologies would also be advantageous. We're looking for a problem-solver, so the ability to investigate, understand and resolve issues is essential (whether working alone or as part of a team effort), as well as strong communication skills and attention to detail. Essential Skills: - Over 2 years' commercial experience - Knowledge and understanding of object orientated PHP5 - Excellent understanding of efficient MySQL - Experience using Javascript and jQuery - Knowledge and understanding of version control - Enthusiastic and motivated - A team player able to work in a fast-paced, agile development environment Beneficial Skills: - Knowledge of unix based operating systems - Understanding of Kohana PHP Framework We can offer a competitive salary, excellent benefits and a great working environment, so if you think you've got what it takes to join one of the UK's leading eCommerce providers, please get in touch and let us know why you're right for the role (as well as your salary expectations).

Web Development

We have a huge Web Development department which includes Web Developers and PHP Developers with a collective wealth of eCommerce expertise. Each team within the department has specialist responsibilities, ranging from building new sites and developing new platform features, to integrating multi-channel solutions and delivering tech support to the online retailers that we work with. The department is very much the beating heart of our company and offers great career opportunities, so we're always keen to hear from both newly qualified developers as well as those with more experience.

Web Development

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Due to our continued expansion and rapidly growing client portfolio, we're on the lookout for an experienced and enthusiastic PHP Developer to join our Development Team.

The ideal candidate must have an excellent understanding of object orientated PHP, MySQL, and jQuery, and any experience of MVC methodologies would also be advantageous.

We're looking for a problem-solver, so the ability to investigate, understand and resolve issues is essential (whether working alone or as part of a team effort), as well as strong communication skills and attention to detail.

Essential Skills:

- Over 2 years' commercial experience
- Knowledge and understanding of object orientated PHP5
- Excellent understanding of efficient MySQL
- Experience using Javascript and jQuery
- Knowledge and understanding of version control
- Enthusiastic and motivated
- A team player able to work in a fast-paced, agile development environment

Beneficial Skills:

- Knowledge of unix based operating systems
- Understanding of Kohana PHP Framework

We can offer a competitive salary, excellent benefits and a great working environment, so if you think you've got what it takes to join one of the UK's leading eCommerce providers, please get in touch and let us know why you're right for the role (as well as your salary expectations).

PPC Executive

  • Position: PPC Executive
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Online Marketing
  • Location: Stockton on Tees (Cleveland, North East UK)

Responsible for the daily fulfilment of tasks and optimisation of spend for designated clients. Working alongside a PPC Analyst on designated accounts to provide feedback and recommendations regarding account performance.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Online Marketing

Our Online Marketing department includes multiple teams, each offering specialist services including PPC, SEO, affiliate, and email marketing. It also includes an online marketing account management team, which works closely with retailers to develop and oversee the implementation of comprehensive marketing strategies.
Offering such a wide array of marketing services means that the department includes a varied selection of roles, so there are lots of opportunities for employees ranging from industry newcomers to those that have been 'doing it digital' for as long as they can remember.

Online Marketing

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Responsible for the daily fulfilment of tasks and optimisation of spend for designated clients. Working alongside a PPC Analyst on designated accounts to provide feedback and recommendations regarding account performance.

Main Duties/Responsibilities
• Implementing tasks for designated client accounts
• Frequent Bid & Budget Optimisation
• Providing feedback & recommendations based on performance
• Tracking performance of campaigns using Google Analytics
• Supporting other team members with workload
• Plan & prioritise work accordingly, meeting set deadlines

Knowledge, Skills & Experience
• Experience using Microsoft Office, more specifically Excel & Word
• Excellent communication skills, both written and verbal

Knowledge, Skills & Experience (Desirable)
• Degree in a relevant field
• Previous experience in a similar role

Personal Attributes
• Interest in online marketing
• Willingness to learn new skills
• Be a team player

Customer Support Advisor

  • Position: Customer Support Advisor
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Account Management
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 31st October 2014

Due to our continued expansion we are looking for a Client Account Manager to join our team. The successful candidate will be responsible for the Account Management of a portfolio of clients. Key performance indicators that you will be measured on include: � Knowledge of and relationship with clients You will need to build strong relationships with clients on various levels as well as acquire thorough knowledge about their business. You will need to present technical solutions to non-technical people as well as developers.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Account Management

Our Account Management department is responsible for the ongoing management and support of our client portfolio, and as such liaises on a daily basis with many of the online retailers we work with. As well as responding to queries, the department also pro-actively informs clients of new features and services we can offer, and project manages requests for new developments.
It's really important to us that our Client Account Managers are friendly, personable and outgoing, great communicators, well-organised, and can demonstrate good initiative.

Account Management

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Due to our continued expansion we are looking for a Client Account Manager to join our team. The successful candidate will be responsible for the Account Management of a portfolio of clients.

Key performance indicators that you will be measured on include:
� Knowledge of and relationship with clients

You will need to build strong relationships with clients on various levels as well as acquire thorough knowledge about their business. You will need to present technical solutions to non-technical people as well as developers.

Main Duties/Responsibilities
• Manage a portfolio of clients, keeping all client information current and relevant
• Build strong and positive relationships with clients
• Be polite, professional and positive at all times
• Be available to take phone calls and emails throughout the day, ensuring you reply in a prompt manner to any missed requests
• Arrange face to face meetings with clients on a regular basis, be prepared to travel where needed.
• Be knowledgeable on all the Services/Features Visualsoft offer, ensuring you keep up to date with on going developments within the company
• Actively play a part in bringing in new business by being proactive with clients and advising on new features/products that would benefit their business.
• Take ownership of all client requests and internal tasks assigned to you
• Help to project manage any jobs going through for clients within your portfolio, communication being a priority
• Advise on any technical queries clients may have, logging any bugs/feature requests where necessary
• Manage clients expectations on costs and time frames in a professional manner
• Ensure client’s support tickets are resolved in a reasonable time scale
• Build strong relationships with co workers across all teams
• Be prepared to help out with co workers clients in times of absence or holiday
• Be confident in handling complaints knowing when to escalate to management level

Knowledge, Skills & Experience
• Solutions oriented with good problem solving skills

Personal Attributes
• Customer service minded
• Professional approach
• Organised
• Confident
• Well presented
• Proactive and ability to use initiative
• Be able to take feedback and guidance from management
• Be able to work as a team or unsupervised
• Self-motivated
• Hands on approach
• Flexible approach

Design Apprentice

  • Position: Design Apprentice
  • Salary: £100 - £150 per week + Benefits
  • Employment Basis: Full-Time
  • Department: Design
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 31st October 2014

We are looking for an Apprentice to join our very talented Design Team. This is a fantastic opportunity for a creative individual to work in one of the leading design studios in North-East. Working closely with one of our designers, the chosen candidate will be fully trained, mentored and moulded into a future star. A passionate designer with an eagerness to learn will see their career progress. The Apprenticeship scheme is a 12 month fixed term contract, during those 12 months the successful candidate will be required to complete an NVQ. The contract will be reviewed at the end of those 12 months. You may not be eligible for the Apprenticeship scheme if you have a higher level qualification such as a Degree.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Design

Our award-winning Design department produces artwork for all of the sites that we build, as well as graphics for online marketing clients and our own branding material. As you'd imagine, the talented team is super-creative and takes great pride in consistently producing designs that hit all the right notes for online retailers and their customers, and set the bar for eCommerce aesthetics.
As we have a huge development department, we select our Designers based purely on their ability to create fantastic artwork (no tech knowledge required!), so if you've got a good eye and great skills, get in touch.

Design

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We are looking for an Apprentice to join our very talented Design Team. This is a fantastic opportunity for a creative individual to work in one of the leading design studios in North-East. Working closely with one of our designers, the chosen candidate will be fully trained, mentored and moulded into a future star. A passionate designer with an eagerness to learn will see their career progress.

The Apprenticeship scheme is a 12 month fixed term contract, during those 12 months the successful candidate will be required to complete an NVQ. The contract will be reviewed at the end of those 12 months. You may not be eligible for the Apprenticeship scheme if you have a higher level qualification such as a Degree.

Main Duties/Responsibilities
• Assisting in the day-to-day operation of the Design department
• Working with the in-house ticket system
• Support staff in the design of websites
• Assist with design requests for our Go-Live process
• Estimating the time required to complete the work and providing quotes for clients

Knowledge, Skills & Experience
• A working knowledge of Adobe Photoshop
• Must have creative flair and an interest in design
• No experience necessary as full training will be given
• An A-level or college qualification in design/art related subject

Personal Attributes
• Good attention to detail
• Willingness to learn and develop skills
• Ability to work as part of a team
• Capable of following instructions
• Able to work independently or under the supervision of the team leader

Junior Designer

  • Position: Junior Designer
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Design
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 31st October 2014

We are seeking an established and yet ambitious digital designer with 1-2 years experience to join our award-winning design team. The chosen candidate will be fully trained and mentored whilst working alongside other great designers to create pixel perfect websites. Initially working with our Senior Designer’s homepage designs to create the necessary remaining pages. The opportunity to create homepage designs of their own will soon follow.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Design

Our award-winning Design department produces artwork for all of the sites that we build, as well as graphics for online marketing clients and our own branding material. As you'd imagine, the talented team is super-creative and takes great pride in consistently producing designs that hit all the right notes for online retailers and their customers, and set the bar for eCommerce aesthetics.
As we have a huge development department, we select our Designers based purely on their ability to create fantastic artwork (no tech knowledge required!), so if you've got a good eye and great skills, get in touch.

Design

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We are seeking an established and yet ambitious digital designer with 1-2 years experience to join our award-winning design team. The chosen candidate will be fully trained and mentored whilst working alongside other great designers to create pixel perfect websites. Initially working with our Senior Designer’s homepage designs to create the necessary remaining pages. The opportunity to create homepage designs of their own will soon follow.

Main Duties/Responsibilities
• Working as part of a team to produce visually stunning websites
• Thinking creatively to produce new ideas and concepts
• Producing artwork that is both aesthetically pleasing and conveys the necessary message or information
• Keeping abreast of emerging technologies in new media, particularly design programs such as Adobe Photoshop and Illustrator
• Assisting with the Design Team
• Proof reading to produce accurate and high-quality work
• Successfully manage time, work flow and schedule in order to meet tight deadlines

Knowledge, Skills & Experience
• Must have at least 1 years design industry experience
• A Graphic or Web Design Qualification
• Creative flair, originality and a strong visual sense
• Excellent knowledge of Adobe Photoshop
• An interest in graphics and typography
• Liaising with the internal teams to achieve the desired results
• Ability to create effective, aesthetically pleasing and functional designs
• Have an eye for creating dynamic compositions, font selections and colour palettes
• Resourceful and imaginative and keen to learn
• Must be very organised and able to work to tight deadlines

Personal Attributes
• Great attention to detail
• Willingness to learn and develop skills
• Ability to work as part of a team
• Capable of following instructions
• Able to work independently or under the supervision of the team leader

Online Marketing Business Development Consultant

  • Position: Online Marketing Business Development Consultant
  • Salary: Excellent + Benefits
  • Employment Basis: Full Time
  • Department: Online Marketing
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 31st October 2014

Due to our continued expansion we are looking for a Business Development Consultant to join our team. The successful candidate will be responsible for selling our market leading eCommerce solutions; taking a consultative approach to business development and creating lasting relationships with clients. For this role you will need to be a results-driven, enthusiastic and pro-active individual with great communication skills and an entrepreneurial spirit. The position provides a fantastic opportunity with full training provided and good scope for career development, as well as the chance to work on an exciting range of projects. The ideal candidate would have a proven track record in consultative/solution selling and have the ability to close sales leads. A good understanding of the internet, SEO, eCommerce would be advantageous but not essential. Unlimited Holidays, flexitime and flexible working.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Online Marketing

Our Online Marketing department includes multiple teams, each offering specialist services including PPC, SEO, affiliate, and email marketing. It also includes an online marketing account management team, which works closely with retailers to develop and oversee the implementation of comprehensive marketing strategies.
Offering such a wide array of marketing services means that the department includes a varied selection of roles, so there are lots of opportunities for employees ranging from industry newcomers to those that have been 'doing it digital' for as long as they can remember.

Online Marketing

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Due to our continued expansion we are looking for a Business Development Consultant to join our team. The successful candidate will be responsible for selling our market leading eCommerce solutions; taking a consultative approach to business development and creating lasting relationships with clients.

For this role you will need to be a results-driven, enthusiastic and pro-active individual with great communication skills and an entrepreneurial spirit. The position provides a fantastic opportunity with full training provided and good scope for career development, as well as the chance to work on an exciting range of projects.

The ideal candidate would have a proven track record in consultative/solution selling and have the ability to close sales leads. A good understanding of the internet, SEO, eCommerce would be advantageous but not essential.

Unlimited Holidays, flexitime and flexible working.

Main Duties/Responsibilities
• Selling our market leading eCommerce solutions and services
• Taking a consultative approach to business development
• Creating lasting relationships with clients
• Meeting monthly kpi's set out by your manager

Knowledge, Skills & Experience
• Educated to Degree level (or equivalent)
• Familiarity with Web and Technologies
• eCommerce experience, agency side or client side

Knowledge, Skills & Experience (Desirable)
• A knowledge or appreciation of online business
• A knowledge or appreciation of online marketing

Personal Attributes
• Good communication skills
• Strong interpersonal skills
• Capacity to perform complex tasks under pressure
• Ability to multi task
• Great attention to detail
• A driven attitude and eagerness to learn
• Flexible and adaptable attitude

Personal Attributes (Desirable)
• Hunger and drive for business development
• Strong desire to progress their career

Special Requirements
• Willing to travel (Within the UK)
• Full UK driving licence

Publisher Relationship Manager

  • Position: Publisher Relationship Manager
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Online Marketing
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 7th November 2014

The publisher relationship manager will be responsible for working with publishers who wish to join our network, or with existing publishers looking to work closer with our clients. They will be responsible for looking after and developing our relationship with a number of publishers allocated to them. They will work closely with our merchant services team to help publishers release their ideas and opportunities to our clients.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Online Marketing

Our Online Marketing department includes multiple teams, each offering specialist services including PPC, SEO, affiliate, and email marketing. It also includes an online marketing account management team, which works closely with retailers to develop and oversee the implementation of comprehensive marketing strategies.
Offering such a wide array of marketing services means that the department includes a varied selection of roles, so there are lots of opportunities for employees ranging from industry newcomers to those that have been 'doing it digital' for as long as they can remember.

Online Marketing

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The publisher relationship manager will be responsible for working with publishers who wish to join our network, or with existing publishers looking to work closer with our clients. They will be responsible for looking after and developing our relationship with a number of publishers allocated to them. They will work closely with our merchant services team to help publishers release their ideas and opportunities to our clients.

Main Duties/Responsibilities
• Developing and improving your knowledge of affiliate marketing.
• Recruiting new publishers to our network.
• Developing relationships with existing publishers
• Helping publishers with any technical or signup issues.
• Creating and implementing strategies to help increase client and publisher performance and meet targets.
• Attending meetings with clients where required.
• Attending meetings with affiliates where required.
• Identifying new opportunities and ways to further increase client performance.

Knowledge, Skills & Experience
• 5 GCSE grades at C or above (must include mathematics).
• Prior experience in affiliate marketing.
• Degree in marketing or related subject.

Knowledge, Skills & Experience (Desirable)
• Account management experience within an affiliate network or agency would be beneficial.
• Strong understanding of core affiliate marketing strategies and principles.

Personal Attributes
• Excellent communication skills.
• Desire to constantly improve.

Personal Attributes (Desirable)
• Organised.
• Hardworking.
• Confident.
• Team player.

SEO Analyst

  • Position: SEO Analyst
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Online Marketing
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 28th November 2014

To analyse and research on site and off site factors relating to SEO, in order to identify areas of improvement to influence the strategies of clients. Implement the outcomes of the analysis to enhance the SEO of the website leading to higher search visibility.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Online Marketing

Our Online Marketing department includes multiple teams, each offering specialist services including PPC, SEO, affiliate, and email marketing. It also includes an online marketing account management team, which works closely with retailers to develop and oversee the implementation of comprehensive marketing strategies.
Offering such a wide array of marketing services means that the department includes a varied selection of roles, so there are lots of opportunities for employees ranging from industry newcomers to those that have been 'doing it digital' for as long as they can remember.

Online Marketing

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To analyse and research on site and off site factors relating to SEO, in order to identify areas of improvement to influence the strategies of clients. Implement the outcomes of the analysis to enhance the SEO of the website leading to higher search visibility.

Main Duties/Responsibilities
• Report to SEO Team Leader and liaise with other SEO team members to analyse clients websites to identify search engine optimisation criteria for future strategy
• Liaise with Account Managers regarding SEO work planned and completed
• Create recommendations on the technical aspects of improving a website for SEO
• Identify and build relationships with external websites for outreach
• Plan and prioritise work accordingly, meeting set deadlines
• Use internal system to track work completed and report on this when necessary, making improvements where necessary
• Set an example for junior members of the team, giving advice and guidance where necessary

Knowledge, Skills & Experience
• Knowledge of SEO
• Working knowledge of CMS platforms
• Working knowledge of online Google tools
• Working knowledge of Excel
• Understanding of how websites work
• Have created and/or updated a website with the intention of gaining more visitors

Knowledge, Skills & Experience (Desirable)
• Have marketed a website previously using SEO techniques
• Previous experience of technical aspects of websites

Personal Attributes
• Interest in learning new techniques in SEO
• Able to manage own time and prioritise to meet deadlines
• Initiative to use SEO techniques to improve websites
• Excellent communication skills

Personal Attributes (Desirable)
• Desire to constantly improve work processes to improve results

Special Requirements (Desirable)
• Advanced knowledge of SEO

If you're a Recruitment Agent, thank you for your interest, however please note that we find and employ all of our team members directly rather than via agencies.

Give us a call 01642 633 604 or enquire below and we will contact you: