Career Opportunities

We've got just the job for you

We've achieved a lot in the last 15 years, and as our mission is to become the world's leading eCommerce provider, we have even bigger plans for the future. To help us meet our goals, we're constantly expanding and reinvesting in our greatest asset - our workforce, so if you've got proven ability, plenty of drive, and a great attitude, then we'd love to hear from you.

Apply online today

Take a look through this section of our site for more on what it's like to work with us, and if you're interested in any of the vacancies listed below, simply apply online. Alternatively, if there isn't a suitable job listed at the moment but you'd still like to be part of our team, just send your CV to careers@visualsoft.co.uk and we'll get in touch if something ideal crops up.

Current Vacancies

Client Account Manager

  • Position: Client Account Manager
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Account Management
  • Location: Stockton on Tees (Cleveland, North East UK)

Due to our continued expansion we are looking for a Client Account Manager to join our team. The successful candidate will be responsible for the Account Management of a portfolio of clients. Key performance indicators that you will be measured on include: • Knowledge of and relationship with clients You will need to build strong relationships with clients on various levels as well as acquire thorough knowledge about their business. You will need to present technical solutions to non-technical people as well as developers.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Account Management

Our Account Management department is responsible for the ongoing management and support of our client portfolio, and as such liaises on a daily basis with many of the online retailers we work with. As well as responding to queries, the department also pro-actively informs clients of new features and services we can offer, and project manages requests for new developments.
It's really important to us that our Client Account Managers are friendly, personable and outgoing, great communicators, well-organised, and can demonstrate good initiative.

Account Management

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Due to our continued expansion we are looking for a Client Account Manager to join our team. The successful candidate will be responsible for the Account Management of a portfolio of clients.

Key performance indicators that you will be measured on include:
• Knowledge of and relationship with clients

You will need to build strong relationships with clients on various levels as well as acquire thorough knowledge about their business. You will need to present technical solutions to non-technical people as well as developers.

Main Duties/Responsibilities
• Manage a portfolio of clients, keeping all client information current and relevant
• Build strong and positive relationships with clients
• Be polite, professional and positive at all times
• Be available to take phone calls and emails throughout the day, ensuring you reply in a prompt manner to any missed requests
• Arrange face to face meetings with clients on a regular basis, be prepared to travel where needed.
• Be knowledgeable on all the Services/Features Visualsoft offer, ensuring you keep up to date with on going developments within the company
• Actively play a part in bringing in new business by being proactive with clients and advising on new features/products that would benefit their business.
• Take ownership of all client requests and internal tasks assigned to you
• Help to project manage any jobs going through for clients within your portfolio, communication being a priority
• Advise on any technical queries clients may have, logging any bugs/feature requests where necessary
• Manage clients expectations on costs and time frames in a professional manner
• Ensure client’s support tickets are resolved in a reasonable time scale
• Build strong relationships with co workers across all teams
• Be prepared to help out with co workers clients in times of absence or holiday
• Be confident in handling complaints knowing when to escalate to management level

Knowledge, Skills & Experience
• Solutions oriented with good problem solving skills

Personal Attributes
• Customer service minded
• Professional approach
• Organised
• Confident
• Well presented
• Proactive and ability to use initiative
• Be able to take feedback and guidance from management
• Be able to work as a team or unsupervised
• Self-motivated
• Hands on approach
• Flexible approach

PHP Developer (Stockton on Tees)

  • Position: PHP Developer (Stockton on Tees)
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Web Development
  • Location: Stockton on Tees (Cleveland, North East UK)

Due to our continued expansion and rapidly growing client portfolio, we're on the lookout for an experienced and enthusiastic PHP Developer to join our Development Team. The ideal candidate must have an excellent understanding of object orientated PHP, MySQL, and jQuery, and any experience of MVC methodologies would also be advantageous. We're looking for a problem-solver, so the ability to investigate, understand and resolve issues is essential (whether working alone or as part of a team effort), as well as strong communication skills and attention to detail. Essential Skills: - Over 2 years' commercial experience - Knowledge and understanding of object orientated PHP5 - Excellent understanding of efficient MySQL - Experience using Javascript and jQuery - Knowledge and understanding of version control - Enthusiastic and motivated - A team player able to work in a fast-paced, agile development environment Beneficial Skills: - Knowledge of unix based operating systems - Understanding of Kohana PHP Framework We can offer a competitive salary, excellent benefits and a great working environment, so if you think you've got what it takes to join one of the UK's leading eCommerce providers, please get in touch and let us know why you're right for the role (as well as your salary expectations).

Web Development

We have a huge Web Development department which includes Web Developers and PHP Developers with a collective wealth of eCommerce expertise. Each team within the department has specialist responsibilities, ranging from building new sites and developing new platform features, to integrating multi-channel solutions and delivering tech support to the online retailers that we work with. The department is very much the beating heart of our company and offers great career opportunities, so we're always keen to hear from both newly qualified developers as well as those with more experience.

Web Development

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Due to our continued expansion and rapidly growing client portfolio, we're on the lookout for an experienced and enthusiastic PHP Developer to join our Development Team.

The ideal candidate must have an excellent understanding of object orientated PHP, MySQL, and jQuery, and any experience of MVC methodologies would also be advantageous.

We're looking for a problem-solver, so the ability to investigate, understand and resolve issues is essential (whether working alone or as part of a team effort), as well as strong communication skills and attention to detail.

Essential Skills:

- Over 2 years' commercial experience
- Knowledge and understanding of object orientated PHP5
- Excellent understanding of efficient MySQL
- Experience using Javascript and jQuery
- Knowledge and understanding of version control
- Enthusiastic and motivated
- A team player able to work in a fast-paced, agile development environment

Beneficial Skills:

- Knowledge of unix based operating systems
- Understanding of Kohana PHP Framework

We can offer a competitive salary, excellent benefits and a great working environment, so if you think you've got what it takes to join one of the UK's leading eCommerce providers, please get in touch and let us know why you're right for the role (as well as your salary expectations).

PPC Executive

  • Position: PPC Executive
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Online Marketing
  • Location: Stockton on Tees (Cleveland, North East UK)

Responsible for the daily fulfilment of tasks and optimisation of spend for designated clients. Working alongside a PPC Analyst on designated accounts to provide feedback and recommendations regarding account performance.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Online Marketing

Our Online Marketing department includes multiple teams, each offering specialist services including PPC, SEO, affiliate, and email marketing. It also includes an online marketing account management team, which works closely with retailers to develop and oversee the implementation of comprehensive marketing strategies.
Offering such a wide array of marketing services means that the department includes a varied selection of roles, so there are lots of opportunities for employees ranging from industry newcomers to those that have been 'doing it digital' for as long as they can remember.

Online Marketing

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Responsible for the daily fulfilment of tasks and optimisation of spend for designated clients. Working alongside a PPC Analyst on designated accounts to provide feedback and recommendations regarding account performance.

Main Duties/Responsibilities
• Implementing tasks for designated client accounts
• Frequent Bid & Budget Optimisation
• Providing feedback & recommendations based on performance
• Tracking performance of campaigns using Google Analytics
• Supporting other team members with workload
• Plan & prioritise work accordingly, meeting set deadlines

Knowledge, Skills & Experience
• Experience using Microsoft Office, more specifically Excel & Word
• Excellent communication skills, both written and verbal

Knowledge, Skills & Experience (Desirable)
• Degree in a relevant field
• Previous experience in a similar role

Personal Attributes
• Interest in online marketing
• Willingness to learn new skills
• Be a team player

Online Marketing Account Manager

  • Position: Online Marketing Account Manager
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Online Marketing
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 19th September 2014

Due to our continued expansion we are looking for an Online Marketing Account Manager to join our team in Stockton. This is a unique opportunity to join a dynamic, multi-disciplined company, established in 1998. For the right person, this position offers good scope for career development, as well as the chance to work on an exciting range of projects.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Online Marketing

Our Online Marketing department includes multiple teams, each offering specialist services including PPC, SEO, affiliate, and email marketing. It also includes an online marketing account management team, which works closely with retailers to develop and oversee the implementation of comprehensive marketing strategies.
Offering such a wide array of marketing services means that the department includes a varied selection of roles, so there are lots of opportunities for employees ranging from industry newcomers to those that have been 'doing it digital' for as long as they can remember.

Online Marketing

Job Application Form

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Due to our continued expansion we are looking for an Online Marketing Account Manager to join our team in Stockton. This is a unique opportunity to join a dynamic, multi-disciplined company, established in 1998. For the right person, this position offers good scope for career development, as well as the chance to work on an exciting range of projects.



Main Duties/Responsibilities
• Drive strategy and planning, ensuring the latest techniques and best practice guidelines are being considered.
• Work within team processes/procedures,
• Be willing and able to travel to clients locations around the UK.
• Work well as part of a young dynamic marketing team
• Work closely with relationship managers to drive bespoke strategy and planning
• Manage and build strong relationships with clients, with the aim of achieving client retention
• Analysis of daily/weekly/monthly client activity with the ability to identify possible issues and provide educated solutions.
• Work closely with designers and technical teams to coordinate the completion of work to deadline, project manage new developments and ensuring the efficiency of the process.

Knowledge, Skills & Experience
• 1 years experience within an digital agency environment or similar

Knowledge, Skills & Experience (Desirable)
• Good knowledge across the following channels; PPC management, SEO, email marketing, affiliate marketing, social media. Experience using Google Adwords would be advantageous.
• Experience of using Google Analytics and website administration.

Personal Attributes
• Excellent organisational skills are essential
• Professional approach
• Confident
• Well presented
• Proactive and ability to use initiative
• Be able to work as a team or unsupervised

Admin Trainer

  • Position: Admin Trainer
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time
  • Department: Project Management
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 30th September 2014

As Admin Trainer you will be responsible for delivering training solutions for Visualsoft clients and internal staff. You will work with clients to educate them on their new website and develop their skills to a point where they are confident in managing and maintaining their website and admin panel independently. You will need to ensure that training is tailored to the client and that it covers all of the specific features added to their site which varies between clients. Our clients cover a wide range of industry sectors and vary in size from independent retailers to giant corporations. The ability to communicate effectively with all clients is essential whilst also managing your own time effectively to ensure that your allocated clients are fully trained and knowledgeable within agreed project timescales.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Project Management

Our Project Management department oversees the production of new online stores, co-ordinates work with our production teams to help turn project proposals into live sites, and liaises with our clients throughout the entire process. Available roles within the Project Management department are usually ideal for those that are well-organised, able to multi-task, have great customer service skills, and really enjoy working with others.

Project Management

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As Admin Trainer you will be responsible for delivering training solutions for Visualsoft clients and internal staff.

You will work with clients to educate them on their new website and develop their skills to a point where they are confident in managing and maintaining their website and admin panel independently.

You will need to ensure that training is tailored to the client and that it covers all of the specific features added to their site which varies between clients.

Our clients cover a wide range of industry sectors and vary in size from independent retailers to giant corporations. The ability to communicate effectively with all clients is essential whilst also managing your own time effectively to ensure that your allocated clients are fully trained and knowledgeable within agreed project timescales.

Main Duties/Responsibilities
• Plan and deliver training sessions in person and remotely via screen sharing software which can be both one to one and group based sessions.
• Assist clients with the population of their website using Excel Spreadsheets.
• Respond efficiently and effectively to emails and queries from clients.
• Develop and control training documentation.
• Active involvement in the support and development of the Visualsoft community and online support system.
• Reporting and logging of training related issues.

Knowledge, Skills & Experience
• High standard of verbal and written communication skills.
• Ability to build rapport and enhance relationships with clients.
• Strong I.T skills including Microsoft office and web based systems.
• Proven track record of training individuals and groups.
• Proven track record of successful time management
• Proven track record of managing a case load of clients with different needs and expectations.
• Experience delivering training using I.T and web based systems.

Knowledge, Skills & Experience (Desirable)
• I.T based background.
• High level of knowledge using Microsoft Excel.
• P.T.T.L.S qualified.

Personal Attributes
• Comfortable working under pressure and to time-scales.
• Very smartly dressed when client facing.
• Strong communication skills.
• Willingness to work additional hours when needed.
• Flexibility to take on additional responsibilities when needed.
• Happy and confident to work as part of a team but also as an individual.
• Willingness to learn and develop new skills.
• Ability to think on your feet and problem solve.

Junior Email Marketing Executive

  • Position: Junior Email Marketing Executive
  • Salary: Excellent + Benefits
  • Employment Basis: Full-Time (9:00am - 5:00pm)
  • Department: Online Marketing
  • Location: Stockton on Tees (Cleveland, North East UK)
  • Closing Date: 24th October 2014

Responsible for managing day-to-day activities, research & development and strategy for email marketing clients. Daily duties include the creation/updating of email plans and recommendations, submitting email designs internally and setting up/testing emails. Follow all processes and procedures and ensure all tasks are completed within a set timescale.

*Please note that we do not require any help from recruitment agencies for this position - Thank you*

Online Marketing

Our Online Marketing department includes multiple teams, each offering specialist services including PPC, SEO, affiliate, and email marketing. It also includes an online marketing account management team, which works closely with retailers to develop and oversee the implementation of comprehensive marketing strategies.
Offering such a wide array of marketing services means that the department includes a varied selection of roles, so there are lots of opportunities for employees ranging from industry newcomers to those that have been 'doing it digital' for as long as they can remember.

Online Marketing

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Responsible for managing day-to-day activities, research & development and strategy for email marketing clients. Daily duties include the creation/updating of email plans and recommendations, submitting email designs internally and setting up/testing emails.
Follow all processes and procedures and ensure all tasks are completed within a set timescale.


Main Duties/Responsibilities
• â€¢Manage own set of clients.
• â€¢Report and analyse performance of campaigns using Google Analytics and the Visualsoft Reporting Suite.
• â€¢Recommend campaign ideas and individual strategies for clients.
• â€¢Liaise with OLM account managers on a daily basis to meet client standards and inform the team once work has been completed via the Visualsoft Intranet.
• â€¢Communicate with the Visualsoft Design Team and the Visualsoft Integration team to request/schedule work to be completed.
• â€¢Setting up email campaigns.
• â€¢Support other team members with workload.
• â€¢Forward plan and prioritise workload.

Knowledge, Skills & Experience
• â€¢General understanding of marketing
• â€¢Excellent communication skills, both written and verbal
• â€¢Creative with ideas – logical and strategically

Personal Attributes
• â€¢Interest in online marketing
• â€¢Proactive and show initiative
• â€¢Ability to communicate effectively
• â€¢Ability to work to set timescales and manage priorities

If you're a Recruitment Agent and you'd like to know how to get onto our preferred suppliers list, please email us at agency@visualsoft.co.uk

Give us a call 01642 633 604 or enquire below and we will contact you: